To stay ahead of the curve, businesses need to have solutions up and running as effectively as possible because any downtime can drop a company’s productivity. The good news – there’s an easy way to get control over your IT operations without building a large in-house team of experts.
This way is called IT managed services.
Managed IT services give you the support you need for your critical IT technology — development, networks, servers, security, quality assurance, etc. — without the cost and hassle of managing everything in-house. For instance, it is estimated that a successful introduction of managed services is able to reduce IT cost by 25-45% and boost operational efficiency by 45-65%.
But these are not the only advantages you get from partnering with a managed IT service provider (typically referred to as an MSP) .
In this article, we will: analyze the top problems that make businesses opt for managed services (so you can compare whether your company faces them).
4 Main problems solved by a good managed IT service provider
1. High costs of maintaining the in-house IT team
Investing in technologies and qualified IT staff has never been (and cannot be) cheap. However, managed IT services are often less expensive than owning an in-house department. Just count up the overall costs of hiring an IT expert including recruiting, payroll, taxes, employee benefits, office space, equipment, insurance, overtime pay, training, retaining, etc. All this turns out to be a luxury most companies cannot afford.
Managed IT service providers (MSPs) give you immediate access to a pool of qualified specialists with expertise gained from dozens of projects like yours. You obtain not just experts but a well-knit team that is managed from the vendor’s side. This improves productivity and streamlines processes right off the bat.
2. Slow innovation
New technologies and innovations are the most costly investments in the IT industry. In-house teams need to constantly follow new technology advancements taking valuable resources away from progressing your business.
If you can’t adapt to the changing technologies, you’re setting up your business to be disrupted by competitors.
While adapting can be challenging for in-house IT teams, an IT managed service is built to do exactly that, adapt. They provide companies with access to cutting edge technologies right from the start. This alone can justify the price of a managed service provider.
3. Scalability challenges
Scalability is critical to maintain the company’s growth. In the fast-changing business environment, your company has to scale-up or scale-down resources on demand.
While it’s quite a challenge to react quickly to scalability needs in-house, managed IT services can provide the required support to handle the growth at short notice. No matter whether you need an in-house team extension or a (fully remote) dedicated team to reach your goals.
What’s more, hiring an IT service partner to augment your regular staff is the perfect solution to free-up or reallocate the resources.
4. Break-fix approach
Quite often, companies reach out to third-party providers when some critical problem appears. This can lead to decreased performance and additional costs for a business.
When you opt for a managed IT service, you turn from putting out the fires to preventing them (entirely). Using a fire extinguisher is always better (and cheaper!) than rebuilding your house. This is exactly what a managed IT service provider does, namely, supports you while minimizing the issues that can negatively influence your company’s success.
If you are undecided or want a team of professionals to help you thrive in the digital age, just drop us a line – our experts will guide you through the process and answer all your questions. We have dozens of projects we are proud of and can make yours the next in the list.