Best #1 Managed IT Services Toronto | Proactive Monitoring.

Managed IT Services

Managed IT services Toronto

Onboarding Process

We perform a clean complimentary onboarding process with in-depth checkup of complete infrastructure. Assign a dedicated onboarding specialist to make sure the process is smooth and comfortable and eensure a seamless shift with minimal disruption to your daily operations. Your network is analyzed to remove the lingering issues and create an effective plan and work on immediate projects as needed.

Complete Check

Monitoring tools are installed, a thorough check on the network is performed. All errors are analyzed. Network Information sheets are created.
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Tight Security

A complete change of passwords, MFA implementation, all-round security analysis is performed. All security protection tools are installed and configured for monitoring to perform at its peak efficiency.

Gap Analysis

A gap-analysis is performed and discussed with you. Jointly we come up with a plan to reduce or remove the gaps for a stable & smooth network. Planned systematic maintenance schedules are discussed.

Proactive Monitoring 24/7

A proactive watchful eye on the problem in the network and assets gives us early warnings helping us to service issues in time and corrective actions can be performed in a planned way saving valuable time of users. We tackle problems before they grow, keep systems running smoothly, and alert you and our support team instantly of any issues.

Asset Monitoring

Monitoring specialists are on-guard on early warnings. Space issues, error-codes, high usage warnings and conflicts in the network due to human errors are analyzed and tickets are produced for corrective actions.

Managed IT services Toronto

Security Monitoring

Monitoring and detecting ransomware, virus, malware etc. are taken very seriously and customers are informed on early stage for prevention. EDR / XDR tools are deployed in advance and monitored for effective protection
and actions.

Dark Web Monitoring

An effective Dark web monitoring is performed on real time bases for leaked passwords, data breach, impersonated domains etc., ensuring your personal information stays secure and private.

Managed IT services Toronto

Backup Monitoring

Reliable backups are setup and daily backup monitoring is performed. Our encrypted offsite backup solutions are usually your best bet if a disaster happens.

Managed IT services Toronto.

Proactive Support

Alerts triggered by proactive monitoring lead to the automatic generation and resolution of support tickets, all handled with minimal to no disruption to the your daily activities. This process is completely seamless for you, keeping your network at top shape and resulting in very low service calls.

Servers & End-Points

Network is continuously monitored and updated for Space issues, Hard drive errors, heating of CPU etc. and issues are resolved before they impact your operations. we provide a smooth, uninterrupted network experience for you.

Security Service

We regularly update firmware and deploy necessary patches. By keeping software up to date, it prevents vulnerabilities and ensures systems are running the latest features. Proactive support through patch and Release Management enhances system security.

Backup

Our team diligently checks the backup and report every day to service the issues until resolved. Your business continuity is our top priority. Reliable and safe backups come handy in disasters and our team makes sure they are available for your use.

Proactive Inhouse Improvements

Improvement at Pulse Tech is an ongoing process. Our process is regularly finetuned for service delivery, customer satisfaction and project management. Our inhouse pool of talent is regularly trained to take on new challenges.

Reactive Support

After all user issues do happen, proactive support does not predict everything. There is always an engineer available for you day to day issues. Our team is committed for a stress-free support.

Remote Support

Our engineers get in touch with you via remote support and resolve the issues quickly and efficiently. RMM’s built-in remote support tool allows access to your hardware as well as provide crucial information and error reports for us to view. Remote support is very convenient and effective.

On-Site Support

We are never shy in providing on-site support to complex issues which require physical presence of our engineers to be on-site. We DO-NOT haggle with clients for an on-site support. Our commitment and reputation is more important than anything else. All this is a part of flat-fee structure.

Co-Managed IT

When you have an internal IT staff and your resources run thin, we help identify your challenges and work alongside with your IT, offering the perfect blend of in-house and outsourced expertise. Let us handle the day-to-day tasks, freeing your in-house team to focus on strategic projects that drive revenue and growth.